The program focuses on amplifying your core emotional intelligence capabilities, leaving you better able to navigate conflict and resistance from your team, recognise the impact of stress on your team, and role model effective balance away from the workplace.

Research conducted by Gallup has found that the emotional intelligence (EQ) of leaders directly correlates to employee tenure and productivity, with most employees caring more about their relationship with their boss than their salary.

Emotional intelligence is a key ingredient in successful leadership and can be developed through practice.

• Deepen your understanding of the neuroscience of emotions and how they influence human behaviour, decision making and performance.
• Apply emotional Intelligence to more effectively create a healthy high-performance culture.
• Enhance relational trust in your team/organization through empathetic leadership that drives innovation.
• Learn how to increase your resilience through increased self-awareness and implementation of proactive strategies.

Upon completion you are eligible for Nationally Accredited Micro-credential unit of competency BSBPEF502- Develop and use emotional intelligence (provided by RTO partners KnowledgeAccess RTO40961)